Your data is safe — and it stays yours
When you let software into your customer conversations, you deserve to know exactly how your information is handled. Here's the short, honest version — no jargon.
Your data is yours. Full stop.
Your products, prices, customers and conversations belong to you. We never sell or share them, and we never use your customers' information to train AI models.
Walled off from everyone else
Every business is separated at the database level. Another domyme customer can't see your shop's information — even by accident. Your data sits behind its own locked door.
Nothing goes out without your say-so
domyme drafts replies and quotes, but you approve them. It earns more independence only when you decide — and you can pull it back to full review any time.
We never see your passwords
You connect your email by signing in securely through your own provider — we never see or store your password. Payments run through Stripe, so your card details never touch our systems.
Encrypted, coming and going
Your data is encrypted in transit and at rest, on independently audited infrastructure (built on Supabase and AWS, which hold SOC 2 certification) — the same class of security modern banks use.
You can take your data with you
You're never locked in. Ask and we'll export your data for you; close your account and we permanently remove it. Your business, your data, your choice.
Questions about security?
We're happy to talk it through in plain English and answer honestly.
This summary describes domyme's approach to protecting customer data. Specific technical and contractual details are available on request.
